Course Content:
Raising Awareness
Understanding Communication Dynamics
Working with Body Language
Dealing with Assumptions
Working with Differing Points of View
Understanding Patterns, Habits and Beliefs
Developing Listening and Responding Skills
Developing Individual Strengths and Qualities
Understanding Active vs Passive Choosing
Using Positive Reinforcement
Conflict Management
Gaining Confidence

Aim:
All Businesses talk about needing better communication skills, but often don't know exactly what that means or they don't know how to go about making it happen. If your business has groups of people who simply have to communicate more effectively then giving them communication training may be just what you need.
Our Communication Skills Training can be tailored as an in-house management programme to address specific issues within your company, or you can attend one of our Communication Skills Open Courses.
Most people in business think they communicate pretty well, and in our experience that's generally true. However, good communication skills have to be developed, honed and added to on an on-going basis.